What To Know
You must disclose any heart conditions, artificial joints, recent or recurrent back or neck injury, mental or physical conditions or any other disorder that could compromise your safety as a tour participant. Women who are pregnant must have medical approval for extended walks in direct sunlight, cold, rain, and other types of weather.
RELEASE OF LIABILITY & PHOTOGRAPHS
You must sign a Release of Liability & Photographs before embarking on a tour.
All tours meet ON the F Street bridge, located at the end of North F Street at the base of S Mountain. Click here for map.
Parking near the caboose is not always available. If full, we recommend you look on side streets. Additionally, there is a public parking lot near the intersection of Highway 291 and I Street.
WHAT TO BRING
Weather appropriate attire: all tours are outdoors, in direct sunlight, wind, and cold. We recommend that you wear a hat year-round and layer heavily in the winter.
A bottle of water for hydration
Correct change is appreciated if paying by cash
WHAT NOT TO BRING
Smoking, chewing tobacco, illicit drugs, and alcohol
Pets (other than service dogs)
Service dogs MUST qualify under the Americans with Disabilities Act.
Please note that emotional support, therapy, comfort, or companion animals do NOT qualify as a service animal for purposes of our tours.
Weapons of any kind
RIGHT TO REFUSE SERVICE
We reserve the right to refuse our services to anyone at our discretion.
Your experienced tour guide is the only one who decides if a trip is postponed or canceled. We have tours rain or shine or snow, but sometimes it is necessary to wait out a thunderstorm. We rarely cancel. Tours are almost never delayed because of snow--it's part of the adventure! If a weather system poses any danger to a tour, the trip is usually postponed briefly and resumed once the threat has passed.
We accept Visa, MasterCard, American Express, and Discover via PayPal. If paying by card, please pay online before arriving
Cash is always appreciated (exact change is appreciated)
At the end of your tour, if you feel your guide did an exceptional job, tipping is greatly appreciated. Showing visitors around town is your guide's full-time job. While the amount of gratuity is a personal preference, $5-$10 per person is a typical amount.